LukVuk Privacy Policy

“LukVuk” an AI Powered Wellness Platform is intended for use as is. LukVuk respects your privacy and assures you that any information provided by you to the Website www.lukvuk.com (hereinafter referred to as the Website) is protected and will be dealt with according to this Policy and applicable laws.

This Policy describes how LukVuk gathers, uses, stores, discloses, and manages users' personal data for verifying user accounts, maintaining accounts, completing transactions, and analyzing user behavior and requirements. By using this App or Website, you consent to this Privacy Policy.

1. User Consents

By using the Website or providing information, you consent to collection and use of your data. You may withdraw consent anytime by contacting LukVuk. Photographs provided for marketing purposes may be used at LukVuk's discretion. Software applications may collect traffic information for analytics. LukVuk acts as the controller of information.

2. Consent to Use of Cookies

Cookies are used for personalization, authentication, data analysis, and security. You may opt-out via browser settings. Third-party cookies may also be present; LukVuk does not control them.

3. Consent to Email Communication

You agree to receive emails from LukVuk or its authorized entities, including referral emails.

4. Eligibility to Use the Site

Users must be at least 18 years old. Minors require parental consent. LukVuk may terminate access if eligibility requirements are not met.

5. Information Access by Users

Users can access account information via the “My Account” tab for viewing and limited updates.

6. Disclosure to Third Parties

Data is not shared except as required by law or for completing payments, transactions, or service functions with authorized third-party providers.

7. Data Security

LukVuk employs technical, operational, and physical security measures to protect personal information. Users must maintain login security. Links to third-party websites are not controlled by LukVuk.

8. Security Precautions

While LukVuk uses commercially acceptable security measures, no method is fully secure. Users are responsible for safeguarding account information.

9. Choice / Opt-Out

Users may opt-out of non-essential communications by contacting LukVuk.

10. Exclusions

Sensitive personal data may be shared to comply with law, enforce Terms of Service, prevent fraud, protect information security, or protect rights of users, LukVuk, or the public.

11. Limitation of Liability

LukVuk is not liable for damages beyond removing personal information. Liability is limited as per Terms of Service.

12. General Rules of Conduct

Users must comply with laws, not misuse the site, avoid illegal or harmful actions, and protect intellectual property. LukVuk may record calls and send messages with consent.

13. User Content

Users retain rights to content they submit but grant LukVuk unrestricted use of content posted on the site, except private or password-protected content.

14. Additional Reservation of Rights

LukVuk may suspend or terminate accounts or services to correct errors, prevent fraud, comply with law, or protect rights.

15. Links to Third-Party Websites

LukVuk is not responsible for third-party websites linked from the site.

16. Disclaimer of Representations and Warranties

The site and services are provided "as is" without warranties. LukVuk is not responsible for accuracy or completeness.

17. Indemnity

Users agree to indemnify LukVuk for claims arising from use of the site or services, violation of this agreement, or infringement of third-party rights.

18. Privacy Notice

Use of the site is subject to this Privacy Policy and applicable terms.

19. Retention Policy

Personal information is retained only as long as necessary to provide services or comply with law.

20. Force Majeure

LukVuk is not liable for delays or failures caused by events beyond reasonable control.

21. Grievance Officer

GRIEVANCE OFFICER,
91, Lions Lane, Officers Campus, Sirsi Road, Jaipur – 302021, Rajasthan
Email: info@lukvuk.com

22. Contact Us

For any complaints, questions, or clarifications, contact the Grievance Officer at the same address above.