Privacy Policy

Effective Date: September 21, 2025

Last Updated: September 21, 2025

M/s Studhy Wellness India Private Limited ("we", "us", "our") operates the “LukVuk” App. We are committed to protecting your privacy and data in compliance with Indian data protection laws including the DPDP Act 2023 and IT Rules 2011.

1. Information We Collect

We collect personal data like name, phone number, email, address, and sensitive data (e.g., gender or health info) to manage your account and services. We may also use cookies and device information for analytics and security.

2. Location Data

Our app may collect and process your device’s location information when you use location-based features:
Purpose: To help you find nearby salons, display relevant services, and improve app functionality.
Usage: Location data is used only for providing services within the app and is not used for unrelated purposes.
Sharing: We do not sell or share location data. It may be shared only with service providers such as maps/navigation providers to enable functionality.
Control: You can enable or disable location access at any time in your device settings.

3. Use of Data

We use your data to provide, personalize, and improve services. With your consent, we may also use it for marketing. Aggregated data may be used for analytics.

4. Data Storage and Retention

Your data is securely stored with protective measures in place. Retention is only as long as necessary for providing services, resolving disputes, or legal compliance.

5. Sharing and Transfers

We do not sell your data. It may be shared with trusted vendors (e.g., payment gateways) under strict confidentiality. Legal or cross-border transfers may occur if compliant with law.

6. Your Rights

You may access, correct, delete, port your data, or withdraw consent anytime by contacting our Grievance Officer.

7. Security Measures

We use encryption, firewalls, and access controls. While we secure our systems, we also advise you to use strong passwords and logout after use.

8. Breach Notification

In case of a data breach, we will notify affected users and the Data Protection Board as required by law.

9. Cookies

We use cookies to enhance user experience. You can disable them through your browser settings.

10. Children’s Data

We do not knowingly collect data from children under 18. Parental consent is required for minors, and no targeted ads are shown to children.

11. Grievance Redressal

Grievance Officer:
M/s Studhy Wellness India Private Limited
91, Lions Lane, Sirsi Road, Jaipur – 302021
Email: info@lukvuk.com

12. Changes to Policy

We may revise this policy from time to time. Continued use of the app means acceptance of the updated policy.

13. Governing Law

This policy is governed by Indian law. Jurisdiction: Jaipur, Rajasthan.